Shipping policy
Order Processing and Shipping Time:
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Shipping
- Fine art prints ship within the United States within 5-10 business days via USPS.
- Original paintings ship within the United States within 5-7 days via insured USPS Priority Mail, FedEx Ground, and UPS Ground depending on the artwork size.
All orders will receive a tracking number, so you can have an accurate delivery estimate once your order has been shipped.
Domestic Shipping Policy:
- Free Standard Shipping: We offer free standard shipping on all domestic orders (USPS Ground Advantage or equivalent service). All packages are insured.
- Expedited Shipping: Customers can select faster shipping options at checkout for an additional fee.
Incorrect Shipping Information:
- Buyer Responsibility: The buyer is responsible for providing accurate shipping information. Orders will not be refunded for lost, miss-delivered, undelivered, or returned orders resulting from incorrect shipping details provided by the buyer.
- Re-shipping Costs: If an order is lost or miss-delivered due to incorrect shipping information, the buyer is responsible for all re-shipping costs to the correct address. Additionally, a 50% re-print charge based on the value of the print will apply if the original order is lost due to incorrect information.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
VAT (Value-Added Tax) is specific to your country and usually paid on package pickup. Global-e shipping manages all taxes and duties at checkout so that no extra fees will be due upon delivery.